2018 Global Customer Service Report

2018 Global Customer Service Report

A recent survey found that customer service influenced brand choice and loyalty for 95% of participants. Microsoft State of Global Customer Service report offers actionable data on a range of topics relevant to consumer satisfaction. The report is based on a survey by...
Windows Server 2019 Updates

Windows Server 2019 Updates

Windows Server 2019 is available to preview via Windows Insiders, and will soon be generally available. Windows Server 2019 is built on the strong foundation of Windows Server 2016. Since its launch at Ignite 2016, Microsoft have been using feedback and product data...